अपरिचित · you’re not a stranger anymore

The system treats you like a stranger. Aparichit changes that.

Say your problem in your own words — Hindi, English or Hinglish. Aparichit finds the right department, writes the complaint, tracks it, and tells you what to do next. No forms, no jargon, no running around.

Sign in with any Indian mobile number · 60 seconds · no paperwork

29 departmentsHindi · English · HinglishVoice-firstAlways free

21 days

is the target to resolve a grievance. Most people never find out where theirs went.

24,000+

government e-services exist. Knowing which one you need is half the battle.

Every day

a complaint sits in a queue you can’t see — and nobody tells you what to do.

How it works

From “where do I even complain?” to filed and tracked — in four steps.

01

Say the problem

Speak or type in your own words. No need to know the department or the right form.

02

AI routes & drafts

It finds the right department across 29 of them and writes a proper complaint you can edit.

03

Track in plain words

A simple timeline with a deadline countdown — no confusing status codes.

04

Understand & escalate

It explains the reply, and if it’s unresolved: remind, add proof, or appeal.

What’s inside

Everything the system makes hard, Aparichit does for you.

Smart department routing

Type “pothole” or “no water” and it knows exactly who’s responsible.

Formal complaint, drafted

A proper, editable complaint written for you — not a blank form.

Voice-first & multilingual

Speak in Hindi, English or Hinglish. Built for real Indian users.

Deadline countdown

See exactly how many days the department has left to respond.

Replies in plain words

We translate bureaucratic replies into plain language — and read them aloud.

Community support

Make an issue public so neighbours facing the same problem can back it.

Public transparency

Resolved rates, average time, overdue counts — open for everyone.

Large-text & lite mode

Works on cheap phones and slow networks, readable for everyone.

Auto-escalation & RTI

Missed the deadline? It nudges the department and can draft an RTI for you.

Signing in

No password. No paperwork.
Just your phone.

Getting started takes about a minute. We never ask for Aadhaar, PAN, payments or documents to sign in — just a mobile number so we can keep your complaints in one place.

Get started
  1. Enter your mobile number

    Any Indian number. We send a 6-digit code.

  2. Verify the OTP

    Pop in the code — you’re in. No password to remember.

  3. Your grievance dashboard

    File, track and manage every complaint in one place.

Built for how India actually talks

English·हिंदी·Hinglish·& more coming

You shouldn’t have to understand the system to be heard by it.

File your first complaint in plain words. Aparichit handles the rest.

Common questions

Is this an official government service?

No. Aparichit is an independent prototype that helps you understand and navigate public services. It is not affiliated with or endorsed by the Government of India, and all data here is mock.

Do I need to know which department to complain to?

No. Describe the problem in plain words and the right department is identified for you.

Is my information safe?

We never ask for real Aadhaar, PAN, OTPs, payments or health details. Sign-in uses a mobile number only.

What languages does it support?

English, Hindi and Hinglish today — by voice or text — with more on the way.